Cancellation Policy

Appointments can be cancelled or rescheduled with at least 24 hours’ notice.

Cancellations made less than 24 hours before the scheduled service may be subject to a cancellation fee. If we arrive on-site and are unable to perform the service due to lack of access, incorrect information, or other preventable issues, a service fee may apply.

In the event of unsafe conditions or severe weather, Grime Reapers reserves the right to reschedule the service at no cost to the client.

We aim to be flexible and will always try to accommodate rescheduling when possible.